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Money Back (Peace-of-mind) Guarantee:
We make sure you will get the best value in the business, if you ever find a better offer for the same services, even after you take advantage of one of our preferred customer offers, we will still refund you the difference on your account! That way there is no risk to you.
We are so confident that our programs can’t be beat by any competitor, that we are willing to offer the following Guarantee:
The only details:
1. Must be for current calendar year that program was provided.
2. The Competitor is willing to put it in writing to you. Please forward us a copy of their formal quotation.
We’ll work in partnership with you to do whatever it takes to ensure a beautiful lawn. When you commit to our Protector Package program, with your proper watering and mowing, we commit to re-apply any included service at no additional charge in an effort to give you the green and healthy lawn we promised. If for some reason we are unable to do so, we will refund the cost of your last treatment.
***You may be required to purchase additional services for unforeseen pests like Grubs that eat the roots of your lawn or Leatherjackets that will chew the crown of your turfgrass plant. Like a doctor who can’t predict ailments with any certainty, LawnSavers is unable to predict the severity of infestation in every neighbourhood, but will monitor and communicate concerns on an ongoing basis.***
“The point of our guarantee is that we’ll work hard in partnership with you, so that you’ll never have to use it. We have never had an issue when the homeowner does their part. LawnSavers employees are empowered and will do whatever it takes as part of your program to guarantee your satisfaction. There is no better guarantee available in the industry.”
Kyle F. Tobin
President & Chief Environmental Officer
Note: The only time your guarantee will not apply is if:
LawnSavers Technical Department conducts trials and tests on all seed available in the market and chooses only the best! We custom blend our seeds in order to provide you the best seed on the market, for a healthy lawn!
Our seed is 100 % certified! that means our seed is specially selected to have:
We will apply our seed at a generous rate to help thicken your lawn and fill in bare spots. We will use only the finest certified seed. It is your responsibility to ensure the seed gets adequate moisture, and proper care according to the instructions we leave for you. Due to the nature of seed growth and the duty of care required by you the customer, we can not guarantee the success of overseeding, but are willing to provide all the help and advice we can to work with you to ensure the best results. Keep it moist and it will grow!
Coping with Covid Update: (updated 06/01/20)
I’m happy to share some good news during these crazy times. LawnSavers is servicing lawns in all areas as lawn care and pest control services that provide for lawn health are officially on the Provincial list of essential services due to the fact we can provide this service safely and with no personal contact!
We do not expect any delay in our regular timing of applications (except from the brief wintry weather in May). We put together an easy to read lawn care service timeline that you can use to know when to expect us for each scheduled service in your package.
I want to reassure you that in every decision we make around COVID-19, our number one priority remains the health and safety of our employees and customers. Safety and honesty are our two most important core values. We will continue to follow strict safety guidelines that ensure “zero touch”. We will not let our guard down on exercising our safety protocols!
Our office is open but with less staff in order to maintain safety protocols like social distancing. Please note our phones are experiencing a high volume of calls and we know how much everyone hates being left on hold, so please leave us a message or email us at firstname.lastname@example.org and we will get back to you in less than 24 hours.
Please be patient with us, we will get back to you as fast as possible.
You can also sign up for services on our website by clicking here.
Thank you all for your understanding and patience during these challenging times. Our team works hard, so if you are met with our exceptional service from our technicians or office team members- please give them a thumbs up to make them smile or let me know through a quick email to email@example.com
We thank you for supporting our local, family-owned business of 30 years.
We genuinely appreciate each and every one of you and promise that we will do our part to ensure our mutual safety and be on your lawn as soon as possible.
Thank you in advance,
Chief Environmental Officer