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LawnSavers offers its Lawn & Tree health care services to customers as a continuous service from year to year. This means that we will return each year to continue the services you have selected on an annual basis*. Plants require annual care, just like any living thing, in order to reach their optimum health.
Most importantly, LawnSavers works hard to communicate the message
“We can only be successful together, if you do your part, in partnership with us!” Please read these terms in their entirety as they govern our relationship together.
LawnSavers has been successfully providing Chemical-Pesticide-Free and IPM-based lawn care since our inception 30 YEARS ago. We always strive to find the safest and most effective options available on the market through research and ongoing testing. We are proud to say that we have a chemical free alternative available for the most common insect & broadleaf weed pests on turf and trees. Programs are priced based on total turfgrass area. LawnSavers is only liable to treat the lawn area corresponding to the price paid.
LawnSavers promises to work with you and do whatever it takes to ensure a beautiful lawn. On any of our package programs, we will thoroughly and properly perform our services as specified. If we do not perform any included service professionally and as specified, we will re-apply at no charge in an effort to give you a healthy lawn as we promised according to the service package you purchased. If we are unable to fulfill our part of the partnership agreement for any reason within our control, we will refund the cost of your last treatment.
This promise is based on the understanding that lawns are living plants that take time to grow & improve and require your effort in partnership. All lawns are different including your neighbours. Patience is important. Depending on the condition you give your lawn to us, and the level of care you contribute, it can easily take more than 1 year to get a problem lawn back into shape. We can not accelerate applications as they are timed to occur in a sequence most beneficial to your plants.
No Lawn Care company can promise a completely Weed-Free lawn, however with proper mowing, watering, and partnership with us each season, we’ll be able to reduce your weeds & achieve a THICK GREEN & HEALTHY LAWN GUARANTEED!
Note: The only time your guarantee will not apply is if:
(Most importantly: You must mow at least once a week & following our watering instructions routinely throughout the season).
If you do not follow our directions and Specialists advice that sometimes include purchasing necessary services like overseeding or grub controls to proactively combat or prevent pests. Applications may require several visits and does not guarantee 100% control; pest or animal damage may still occur.
Limit of Liability: Pest applications are not preventative and subject to proper and timely care. Limit of liability is to re-apply the last application only.
LawnSavers Technical Department conducts trials and tests on all new seed available in the market each year and chooses only the best! We custom blend our seeds in order to provide you the best seed mixtures on the market, for a green & healthy lawn!
Our seed is the finest 100 % certified! That means our seed is specially selected to have:
We will apply our seed at a very generous rate to help thicken your lawn & fill in bare spots. It is your responsibility to ensure the seed gets adequate moisture & proper care according to our instructions. Due to the nature of seed growth & the duty of care required by you, we cannot guarantee the success of overseeding, but are willing to provide all the help & advice needed to help ensure the best results. Keep it moist and it will grow! OVERSEEDING IS NOT A LAWN REPAIR SERVICE, however LawnSavers can also help repair excessively thin & patchy lawns with our Lawn Renovation Package.
Lawns are a collection of living organisms that require continuous care each season, year after year. LawnSavers Continuous Service Guarantee means we will return each year to care for and service your lawn as part of ongoing maintenance of your plants according to the program selected in the previous year. Please note that programs may be altered to comply with local & provincial bylaws and newer organic advancements.
You can Prepay before service begins and take advantage of a discounted price or pay for your service by equal payments throughout the year; for your convenience, we have several easy payment options: (please consider the environment by trying to use the online method to preserve paper)
Prepaid discounts are valid for pre-season payment and prepayments can not be refunded. Credit will remain on account. Interest is charged at a rate of 2% per month (24% per annum)
Your personal information is sacred to LawnSavers. We will not sell or divulge your information to anyone. For more information please visit: https://lawnsavers.com/general-information/privacy-policy.html
* You can change or cancel services at anytime by calling us by phone or by providing written notice by mail and pay only for services received up until that point at regular individual service prices. Due to the intermittent nature of the Internet and junk mail filters, we can not guarantee that emails are always received. Your obligation is limited to the cost of services performed up to the time your written or phone cancellation is received by our staff. You can not add, modify or cancel services by leaving a voicemail.
We will provide you with at least one prepayment offer opportunity through the winter months reminding you of these terms with a special early payment discount at that time. We will also call or email ahead the day before the service is performed at the number or email address provided to us.
We also make sure to let you know on all of our invoices in regular size print that our service is continuous. LawnSavers goes above and beyond the accepted Best Business Practices as outlined by Landscape Ontario Horticultural Association.
When you decide to hire LawnSavers Plant Health Care Inc., We agree to provide services as written, and you explicitly consent to the terms our service is offered and to do your part to ensure success. LawnSavers endeavours to provide the most upfront comprehensive and best service in the market.
Coping with Covid Update: (updated 11/05/20)
I’m happy to share some good news during these crazy times. LawnSavers managed to persevere through this crazy pandemic season with the loyal partnership of our clients.
We were able to service lawns and perform pest control services in all our service areas, officially on the Provincial list of essential services due to our ability to provide service safely and with no personal contact!
We will all be happy to put 2020 behind us. Together with our customers, we faced Covid-19 head-on as a community-minded local small family business and are extremely grateful to be able to survive and keep all of our loyal employees working hard with us through it all.
In addition, 2020 through everything bad it could at us.
I want to reassure you that in every decision we make around COVID-19, our number one priority remains the health and safety of our employees and customers. Safety, Integrity and honesty are our most important core values. We will continue to follow strict safety guidelines that ensure “zero touch”. We will not let our guard down on exercising our safety protocols!
Our office remains open in addition to some remote staff. Please note our office may be experiencing a higher volume of calls. We know how much everyone hates being left on hold, so please leave us a message or email us at email@example.com and we will get back to you in less than 24 hours. (texting coming soon)
Please be patient with us, we will get back to you as fast as possible.
You can also sign up for services on our website by clicking here.
Thank you all for your understanding and patience during these challenging times. Our team works hard, so if you are met with our exceptional service from our technicians or office team members- please give them a thumbs up to make them smile or let me know through a quick email to firstname.lastname@example.org
We thank you for supporting our local, family-owned business of 30 years.
We genuinely appreciate each and every one of you and promise that we will do our part to ensure our mutual safety and look forward to be back on your lawn as soon as possible again in 2021.
Thank you in advance,
Chief Environmental Officer