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Choosing a reputable lawn care company- Global News Story

Today, I woke up to hear the story of a fly-by-night , so called ‘lawn care contractor’ who ripped off an unsuspecting disabled lady.  When confronted, not only did he run from Global News Investigative Reporter Sean O’Shea, he punched the Camera man!

The sad reality is its easy to enter the landscaping and lawn care business, and unfortunately, that make it easy for punks like him to give us a black eye.

But, there is hope. Today, we took the opportunity to help a consumer fix the mess she was left with, while teaching her that there are several easy ways to find a great lawn care or landscape company. Watch here

Here’s what you need to know:

  1. Are they a professional member of Landscape Ontario and the Canadian Nursery Landscape Association?  This adds a level of assurance that they have been in business for at least 5 years and follow the associations rules of professionalism and ethics.  You can easily check by going to Landscape Ontario Online or clicking on the links above.
  2. Check out their reputation online. There are sites for homeowners to review and rate companies such as HomeStars or check out their reviews on Google by going to Google maps and searching for a business by name. Learn how by clicking here.  Other sites are Facebook or Houzz.com
  3. Are they a member of the Better Business Bureau?  The BBB rates companies based on their long term reputation of handling customers concerns
  4. Have they won any awards that represent a strong focus on customer service, longevity in business, quality work etc.?  Check out the Consumer Choice Award, for non-biased independently verified
  5. Guarantees and fancy paperwork are easy ploys to fool people IF they don’t have a reputation of backing them up. Great companies stand behind their work.  The only way to know is to do your homework. My parents always preached that your reputation is everything- Don’t waste it!

LawnSavers steps in to help a lady ripped off by an unscrupulous lawn contractor. (with the help of  fellow long time Landscape Ontario Member Hank Deenen Landscaping)

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  • Coping with Covid Update: (updated 06/01/20)

    Hi Everyone, 

    I’m happy to share some good news during these crazy times. LawnSavers is servicing lawns in all areas as lawn care and pest control services that provide for lawn health are officially on the Provincial list of essential services due to the fact we can provide this service safely and with no personal contact!

    We do not expect any delay in our regular timing of applications (except from the brief wintry weather in May).  We put together an easy to read lawn care service timeline that you can use to know when to expect us for each scheduled service in your package. 

    I want to reassure you that in every decision we make around COVID-19, our number one priority remains the health and safety of our employees and customers.  Safety and honesty are our two most important core values.  We will continue to follow strict safety guidelines that ensure “zero touch”.  We will not let our guard down on exercising our safety protocols!

    Our office is open but with less staff in order to maintain safety protocols like social distancing.   Please note our phones are experiencing a high volume of calls and we know how much everyone hates being left on hold, so please leave us a message or email us at greatservice@lawnsavers.com  and we will get back to you in less than 24 hours.
    Please be patient with us, we will get back to you as fast as possible.
    You can also sign up for services on our website by clicking here.

    Thank you all for your understanding and patience during these challenging times. Our team works hard, so if you are met with our exceptional service from our technicians or office team members- please give them a thumbs up to make them smile or let me know through a quick email to feedback@lawnsavers.com

    We thank you for supporting our local, family-owned business of 30 years.
    We
     genuinely appreciate each and every one of you and promise that we will do our part to ensure our mutual safety and be on your lawn as soon as possible.  

    Thank you in advance,
    Kyle Tobin
    Chief Environmental Officer