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Choosing a reputable lawn care company- Global News Story

Today, I woke up to hear the story of a fly-by-night , so called ‘lawn care contractor’ who ripped off an unsuspecting disabled lady.  When confronted, not only did he run from Global News Investigative Reporter Sean O’Shea, he punched the Camera man!

The sad reality is its easy to enter the landscaping and lawn care business, and unfortunately, that make it easy for punks like him to give us a black eye.

But, there is hope. Today, we took the opportunity to help a consumer fix the mess she was left with, while teaching her that there are several easy ways to find a great lawn care or landscape company. Watch here

Here’s what you need to know:

  1. Are they a professional member of Landscape Ontario and the Canadian Nursery Landscape Association?  This adds a level of assurance that they have been in business for at least 5 years and follow the associations rules of professionalism and ethics.  You can easily check by going to Landscape Ontario Online or clicking on the links above.
  2. Check out their reputation online. There are sites for homeowners to review and rate companies such as HomeStars or check out their reviews on Google by going to Google maps and searching for a business by name. Learn how by clicking here.  Other sites are Facebook or Houzz.com
  3. Are they a member of the Better Business Bureau?  The BBB rates companies based on their long term reputation of handling customers concerns
  4. Have they won any awards that represent a strong focus on customer service, longevity in business, quality work etc.?  Check out the Consumer Choice Award, for non-biased independently verified
  5. Guarantees and fancy paperwork are easy ploys to fool people IF they don’t have a reputation of backing them up. Great companies stand behind their work.  The only way to know is to do your homework. My parents always preached that your reputation is everything- Don’t waste it!

LawnSavers steps in to help a lady ripped off by an unscrupulous lawn contractor. (with the help of  fellow long time Landscape Ontario Member Hank Deenen Landscaping)

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  • Coping with Covid Update: (04/06/20)

    Hi Everyone, 

    I would like to update you on how we are handling the most recent updates from the Ontario government. I want to reassure you that in every decision we make around COVID-19, our number one priority is the health and safety of our employees and customers. Safety and honesty are our two most important core values 

    The Ontario government extended the emergency order on April 3rd until at least April 13th and revised the essential services list. The revision to the list made it less clear if we could operate right now. In the spirit of safety for our customers, employees, and the general public, wbelieve it is best to temporarily pause our service while we seek further clarification from the government. 

    Our office will be closed but we will continue to serve you by working from home, so please reach out to us by phone or email and we would be more than happy to provide advice and respond to any questions regarding your account and services Please be patient with us, we will get back to you as fast as possible. 

    I am confident we will still be able to perform services safely and efficiently for you later this Spring. 

    To put it bluntly, we have contingency plans for our contingency plans!  So, please rest assured that we are well equipped to serve you professionally and expeditiously as soon as we are authorized
    Every year, whether it is an ice storm or other factors; we have always targeted starting our services between early April and early May, so it is still very early right now, and we will have plenty of time to “catch up” if the delay is extended.  Remember, we are all in this together and we could always modify and enhance our services to still provide a highly valuable service in a tighter timeframe. 

    In the meanwhile, we continue to prepare for the season in the following ways: 

    • Technicians are exercising and stretching and reading various trade articles 
    • Taking online professional development courses through Cornell University Turfgrass Extension online and other Turf Education sites 
    • Making videos of lawn issues to help our customers 
    • Our customer success team is working and available to help you 

    To ensure the health of your lawn, we will be sending out some tips on how you can prepare your lawn for the season in the meantime! Did you know: If you were a LawnSavers customer last year, our slowrelease winterizer fertilizer has supplied your lawn with enough nutrients to reach well into May! 

    Look for our next video on what you can do on your lawn in the coming days.
    Heres a video to help right now: http://lawnsave.rs/qL  More tips available on IG, FB and Twitter! 

    As a family owned local business of 30 years, we genuinely appreciate each and every one of you and promise that we will do our part to ensure our mutual safety and be on your lawn as soon as possible.  

    appreciate your patience during this challenging time.  We promise to keep communicating with you. 

    Thank you in advance,
    Kyle Tobin
    Cheif Environmental Officer